Audi Q7 and Q8 Side Airbag Mounting
high How serious is it? About this label
An improperly mounted air bag may not restrain the driver as intended, increasing the risk of injury during a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V868000 |
|---|---|
| Reported to NHTSA | Dec 20, 2023 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | AIR Bags:side/window |
| Vehicles covered | 4 model/year combinations, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
The side air bag built into the driver's seat may not have been properly mounted to the seat's frame during assembly. Because it isn't attached the way it should be, the air bag may not work as intended if it needs to deploy.
What you should do
2. Contact an Audi dealer, or call Audi customer service at 1-800-253-2834.
3. Dealers will inspect and reinstall the air bag as needed, free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V868000. More in how recalls work.
Affected vehicles (4)
Who to contact
Audi — official Audi recall lookup
Customer service: 1-800-253-2834
The bigger picture
- Audi Air Bag Recalls Involve Passenger Detection and Deployment Problems · all 14 Audi recalls in this area
Other Audi Q7 recalls
- Dec 19, 2025Audi rearview camera may fail to show imagemedium
- Nov 12, 2025Audi Q7 and Q8 Seat Belt Buckle Missing Rivethigh
- Mar 31, 2025Audi Models: Instrument Panel Display May Failmedium
- Apr 3, 2024Audi SUVs and A4 Allroad Risk Passenger Airbag Shutoffhigh
- Mar 29, 2023Audi Q7 Windshield Camera Heater May Overheatcritical
- Oct 5, 2022Audi backup camera screen may go blank in reversemedium
Official notice
- Component
- AIR BAGS:SIDE/WINDOW
- Summary
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
- Safety risk
- An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.
- Remedy
- Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.