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Audi Models: Instrument Panel Display May Fail

NHTSA campaign 25V201000 · Reported Mar 31, 2025 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

If the instrument panel display fails, the driver may not be able to see important safety information, such as the speedometer or warning lights, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	25V201000
Reported to NHTSA	Mar 31, 2025
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Electrical System: Instrument Cluster/panel
Vehicles covered	12 model/year combinations, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Due to a software error, the instrument panel display on affected vehicles may fail, meaning it can stop showing information to the driver.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact an Audi dealer, or call Audi customer service at 1-800-253-2834.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V201000. More in how recalls work.

Affected vehicles (12)

2021 Audi A6
2021 Audi A6 Allroad
2021 Audi A7
2021 Audi Q7
2021 Audi Q8
2021 Audi RS 6 Avant
2021 Audi RS 7
2021 Audi RS Q8
2021 Audi S7
2021 Audi S8
2021 Audi SQ7
2021 Audi SQ8

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi Electrical System Recalls Include Battery Fires and Power Loss · all 16 Audi recalls in this area

Other Audi Q7 recalls

Dec 19, 2025Audi rearview camera may fail to show imagemedium
Nov 12, 2025Audi Q7 and Q8 Seat Belt Buckle Missing Rivethigh
Apr 3, 2024Audi SUVs and A4 Allroad Risk Passenger Airbag Shutoffhigh
Dec 20, 2023Audi Q7 and Q8 Side Airbag Mountinghigh
Mar 29, 2023Audi Q7 Windshield Camera Heater May Overheatcritical
Oct 5, 2022Audi backup camera screen may go blank in reversemedium

All 18 Q7 recalls

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Safety risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90VC.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.