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Ford Mustang, Lincoln SUVs Recalled for Blank Cluster

NHTSA campaign 19V076000 · Reported Feb 11, 2019 · Ford Motor Company

medium How serious is it? About this label

Driving without a working instrument cluster means the driver cannot see speed, fuel, temperature, or warning information, which the notice says increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V076000
Reported to NHTSAFeb 11, 2019
ManufacturerFord Motor Company
Part affectedElectrical System: Instrument Cluster/panel
Vehicles covered3 model/year combinations, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles because the instrument panel cluster may not work properly when the vehicle starts, leaving the display blank. When this happens, the driver cannot see important information such as vehicle speed, fuel level, engine temperature, or safety system warning lights on the dashboard. Dealers will reprogram the instrument cluster so it works correctly again, free of charge.

What you should do

Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
Contact a Ford or Lincoln dealer, or Ford customer service at 1-866-436-7332, to schedule the reprogramming.
The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V076000. More in how recalls work.

Affected vehicles (3)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Mustang recalls

All 37 Mustang recalls

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Safety risk
A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.
Remedy
Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 19C03.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.