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Volkswagen Models May Have Rear Coil Spring Fracture

NHTSA campaign 19V188000 · Reported Mar 6, 2019 · Volkswagen Group of America, Inc.

high How serious is it? About this label

The notice says a broken spring damaging a tire can cause a loss of vehicle control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V188000
Reported to NHTSAMar 6, 2019
ManufacturerVolkswagen Group of America, Inc.
Part affectedSuspension:rear:springs:coil Springs
Vehicles covered7 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Volkswagen Golf, Golf Sportwagen, Jetta, and Tiguan vehicles, a spring in the rear suspension may crack or break earlier than it should. If a spring breaks while the vehicle is being driven, it can damage a nearby rear tire. A damaged tire in this situation can cause the driver to lose control of the vehicle, raising the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298.
3. Dealers will replace the rear coil springs, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V188000. More in how recalls work.

Affected vehicles (7)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Tiguan recalls

All 28 Tiguan recalls

Official notice

Component
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Safety risk
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.