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Mazda3 windshield wipers may stop working from faulty relay
medium How serious is it? About this label
Reduced visibility while driving increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 19V272000 |
|---|---|
| Reported to NHTSA | Apr 4, 2019 |
| Manufacturer | Mazda North American Operations |
| Part affected | Visibility:windshield Wiper/washer |
| Vehicles covered | 1 model/year combination, model years 2018 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Mazda is recalling certain Mazda3 vehicles because of a faulty relay that controls the windshield wipers. A relay is the small switch that turns the wipers on and off. If it fails, the wipers can stop working altogether. Without working wipers, the driver's view through the windshield is reduced. Dealers will replace the body control module, the part that contains the relay, with a new one that uses an improved relay design.
What you should do
2. Contact a Mazda dealer to schedule the repair, or call Mazda customer service at 1-800-222-5500, option 4.
3. The replacement module is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V272000. More in how recalls work.
Affected vehicles (1)
Who to contact
Mazda — official Mazda recall lookup
Customer service: 1-800-222-5500
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Official notice
- Component
- VISIBILITY:WINDSHIELD WIPER/WASHER
- Summary
- Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
- Safety risk
- Reduced visibility while driving can increase the risk of crash.
- Remedy
- Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219D.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.