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Mazda3 windshield wipers may stop working from faulty relay

NHTSA campaign 19V272000 · Reported Apr 4, 2019 · Mazda North American Operations

medium How serious is it? About this label

Reduced visibility while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V272000
Reported to NHTSAApr 4, 2019
ManufacturerMazda North American Operations
Part affectedVisibility:windshield Wiper/washer
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Mazda is recalling certain Mazda3 vehicles because of a faulty relay that controls the windshield wipers. A relay is the small switch that turns the wipers on and off. If it fails, the wipers can stop working altogether. Without working wipers, the driver's view through the windshield is reduced. Dealers will replace the body control module, the part that contains the relay, with a new one that uses an improved relay design.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is included.
2. Contact a Mazda dealer to schedule the repair, or call Mazda customer service at 1-800-222-5500, option 4.
3. The replacement module is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V272000. More in how recalls work.

Affected vehicles (1)

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Mazda MAZDA3 recalls

All 15 MAZDA3 recalls

Official notice

Component
VISIBILITY:WINDSHIELD WIPER/WASHER
Summary
Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
Safety risk
Reduced visibility while driving can increase the risk of crash.
Remedy
Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219D.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.