Car Recall Tracker

Home › Audi › Q3 › 19V385000

Audi Q3 May Not Warn of Turn Signal Failure

NHTSA campaign 19V385000 · Reported May 23, 2019 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

Because the driver isn't warned when a turn signal stops working, they may turn or change lanes without signaling, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V385000
Reported to NHTSAMay 23, 2019
ManufacturerVolkswagen Group of America, Inc.
Part affectedExterior Lighting:turn Signal
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Audi Q3 vehicles with LED headlights may have a front turn signal that stops working without alerting the driver. Normally a dashboard indicator would let the driver know a turn signal isn't working, but on these vehicles that warning may not appear. Because the driver isn't told the signal has failed, they may turn or change lanes without a working signal, which increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact an Audi dealer or Audi customer service at 1-800-253-2834 (recall number 97DK) to have the body control module updated.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V385000. More in how recalls work.

Affected vehicles (1)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Audi Q3 recalls

All 12 Q3 recalls

Official notice

Component
EXTERIOR LIGHTING:TURN SIGNAL
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Audi Q3 vehicles equipped with LED headlights. An inoperable front turn signal may not illuminate an indicator, failing to alert the driver to the issue. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk
Without an indicator informing the driver of an inoperable turn signal, the driver may turn or change lanes without a signal, increasing the risk of crash.
Remedy
Audi will notify owners, and dealers will update the body control module (BCM), free of charge. The recall began June 21, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97DK.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.