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Audi Q5 and SQ5 Wheel Arch Trim May Detach

NHTSA campaign 19V416000 · Reported Jun 5, 2019 · Volkswagen Group of America, Inc.

low How serious is it? About this label

Trim that detaches in the road can become a hazard, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V416000
Reported to NHTSAJun 5, 2019
ManufacturerVolkswagen Group of America, Inc.
Part affectedWheels:hub
Vehicles covered4 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Q5 and SQ5 SUVs, the trim covering the wheel arch may loosen and come off the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a dealer or Volkswagen/Audi customer service at 1-800-253-2834 to schedule the repair.
3. The dealer will secure the trim with an additional screw and nut, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V416000. More in how recalls work.

Affected vehicles (4)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Audi Q5 recalls

All 19 Q5 recalls

Official notice

Component
WHEELS:HUB
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
Safety risk
The detached trim may become a road hazard, increasing the risk of crash.
Remedy
Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.