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Audi Q5 High-Voltage Battery May Overheat

NHTSA campaign 25V080000 · Reported Feb 12, 2025 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

An overheating high-voltage battery increases the risk of a fire, according to the notice. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V080000
Reported to NHTSAFeb 12, 2025
ManufacturerVolkswagen Group of America, Inc.
Part affectedElectrical System:propulsion System:traction Battery
Vehicles covered3 model/year combinations, model years 2021–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In these Audi Q5 and A7 E Hybrid vehicles, the high-voltage battery that powers the car can overheat. An overheating high-voltage battery like this creates a risk of fire, according to the notice.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Q5 is included.
2. Contact an Audi dealer for the diagnostic software update (Audi customer service: 1-800-253-2834).
3. Do not charge the vehicle until the final repair is available; the repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V080000. More in how recalls work.

Affected vehicles (3)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Audi Q5 recalls

All 19 Q5 recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Safety risk
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.