Audi Q5 hybrid battery can overheat and catch fire
critical How serious is it? About this label
Fire risk is the most serious kind of recall; the notice does not tell you to stop driving, but it does tell affected owners not to charge the battery until it can be replaced, so follow that.
What's wrong, in plain English
The large battery in these plug-in hybrids can get too hot, and an overheating battery can start a fire. For now, dealers are installing monitoring software that watches the battery; Audi checks the data from cars that report in and will contact owners who need to stop charging. If Audi cannot see your car's data, do not charge the battery at all until the permanent fix is ready. The software and the eventual battery work are free.
What you should do
2. Call your Audi dealer or Audi customer service at 1-800-253-2834, reference recall 93AA, and ask whether you should stop charging your car now.
3. Have the free monitoring software installed, then watch for the second letter telling you the permanent repair is available.
Affected vehicles (3)
Who to contact
Audi — official Audi recall lookup
Customer service: 1-800-253-2834
The bigger picture
- Audi electrical recalls: battery fire risk and sudden power loss · all 15 Audi recalls in this area
Official notice
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
- Safety risk
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy
- Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.