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Mazda3 Rearview Mirror May Detach From Housing

NHTSA campaign 19V558000 · Reported Jul 29, 2019 · Mazda North American Operations

medium How serious is it? About this label

Without a rearview mirror, you have less visibility of what is behind the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V558000
Reported to NHTSAJul 29, 2019
ManufacturerMazda North American Operations
Part affectedVisibility:glass, Side/rear
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Mazda3 cars equipped with a manual, non auto-dimming rearview mirror, the adhesive that bonds the mirror to its housing may not be properly applied. This can allow the mirror to detach and come off its mount while you are driving, leaving you without a rearview mirror to see what is behind you. Cars with auto-dimming mirrors are not affected by this issue.

What you should do

1. Check the VIN at nhtsa.gov/recalls to confirm your car is affected.
2. Contact a Mazda dealer, or Mazda customer service at 1-800-222-5500 (option 4), to schedule the repair.
3. The repair — replacing the rearview mirror assembly — is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V558000. More in how recalls work.

Affected vehicles (1)

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Mazda MAZDA3 recalls

All 15 MAZDA3 recalls

Official notice

Component
VISIBILITY:GLASS, SIDE/REAR
Summary
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles equipped with manual dimming mirrors. The adhesive between the interior rearview mirror and the housing may not be properly bonded, allowing the mirror to detach from the housing. Note: Vehicles equipped with auto dimming mirrors are not affected by this recall.
Safety risk
Rearward visibility will be reduced without the rearview mirror, increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will replace the interior rearview mirror assembly, free of charge. The recall began September 19, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3919G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.