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Mazda3 Rearview Mirror Can Fall Off Its Mount

NHTSA campaign 19V558000 · Reported 2019-07-29 · Mazda North American Operations

medium How serious is it? About this label

Losing the rearview mirror cuts your view behind the car and raises crash risk, but the notice does not tell owners to stop driving.

What's wrong, in plain English

On some Mazda3s with a manual dimming rearview mirror — the kind you flip by hand at night — the glue holding the mirror to its housing may not have bonded properly. The mirror can come loose and fall off, leaving you without a view straight back through the rear window. Cars with auto-dimming mirrors are not affected. Dealers will replace the whole inside mirror assembly at no charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your 2019 Mazda3 is on the list.
2. Call your Mazda dealer or Mazda customer service at 1-800-222-5500, option 4, and mention recall 3919G.
3. Have the mirror assembly replaced — the repair is free.

Affected vehicles (1)

Who to contact

Mazda — official Mazda recall lookup

Customer service: 1-800-222-5500

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
VISIBILITY:GLASS, SIDE/REAR
Summary
Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles equipped with manual dimming mirrors. The adhesive between the interior rearview mirror and the housing may not be properly bonded, allowing the mirror to detach from the housing. Note: Vehicles equipped with auto dimming mirrors are not affected by this recall.
Safety risk
Rearward visibility will be reduced without the rearview mirror, increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will replace the interior rearview mirror assembly, free of charge. The recall began September 19, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3919G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.