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Toyota RAV4 back-up camera may not turn on

NHTSA campaign 19V576000 · Reported Aug 6, 2019 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

If the back-up camera does not come on and the driver does not check their surroundings while reversing, the chance of a crash goes up. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V576000
Reported to NHTSA	Aug 6, 2019
Manufacturer	Toyota Motor Engineering & Manufacturing
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Toyota is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. A damaged electrical connector can keep the back-up camera from turning on when the vehicle is shifted into reverse. Because the camera view may not appear, these vehicles do not meet the federal rule covering rearview mirrors and cameras. Dealers will inspect the back-up camera system and, if needed, replace the audio display unit at no cost. The recall began September 27, 2019, and Toyota calls it recall K0N.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is included. 2. Contact a Toyota dealer to schedule the inspection, or call Toyota customer service at 1-888-270-9371 with questions. 3. The inspection and any replacement of the audio display unit are free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V576000. More in how recalls work.

Affected vehicles (1)

2019 Toyota RAV4

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Toyota Backup Camera Problems: Blank Screens, Freezing, and Quiet Warnings · all 7 Toyota recalls in this area

Other Toyota RAV4 recalls

Apr 22, 2026Toyota RAV4 Front Seat Brackets Welded Improperlyhigh
Oct 30, 2025Toyota, Lexus and Subaru rearview camera may freezemedium
Sep 11, 2025Toyota Instrument Panel May Fail To Show Warningshigh
Dec 5, 2024Toyota RAV4: Loose Front Brake and Wheel Boltshigh
Dec 20, 2023Toyota, Lexus airbag sensor may block deploymenthigh
Nov 1, 2023Toyota RAV4 Replacement Battery Can Short Circuitcritical

All 17 RAV4 recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety risk: If the backup camera system does not activate and the driver does not check his/her surroundings while reversing, there is an increased risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the back-up camera system and replace the audio display unit, if necessary, free of charge. The recall began September 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0N.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.