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Chevrolet Malibu software error may shut off fuel injectors

NHTSA campaign 19V642000 · Reported Sep 6, 2019 · General Motors LLC

high How serious is it? About this label

With the fuel injectors switched off, the engine would not start and may stall while driving, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V642000
Reported to NHTSA	Sep 6, 2019
Manufacturer	General Motors LLC
Part affected	Electrical System:software
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

General Motors is recalling certain 2018 Chevrolet Malibu vehicles with 1.5L turbo engines. An error in the engine control module software, the computer that manages the engine, may switch off the fuel injectors, the parts that deliver fuel to the engine. GM will notify owners, and dealers will reprogram the software free of charge. The recall began October 16, 2019. GM's number for this recall is N192221960.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is included. 2. Contact a Chevrolet dealer to have the engine software reprogrammed, or call GM customer service at 1-800-630-2438. 3. The reprogramming is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V642000. More in how recalls work.

Affected vehicles (1)

2018 Chevrolet Malibu

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chevrolet Electrical Recalls Include Bolt Battery Fires and Power Loss · all 14 Chevrolet recalls in this area

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All 10 Malibu recalls

Official notice

Component: ELECTRICAL SYSTEM:SOFTWARE
Summary: General Motors LLC (GM) is recalling certain 2018 Chevrolet Malibu vehicles equipped with 1.5L turbo engines. An error in the Engine Control Module (ECM) software may result in the fuel injectors being disabled.
Safety risk: Disabled fuel injectors would prevent the engine from starting and may cause a stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began October 16, 2019. Owners may contact GM customer service at 1-800-630-2438. GM's number for this recall is N192221960.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.