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Cadillac XT4 and Malibu Wrong Owner's Manual
low How serious is it? About this label
Inaccurate information in the manual could lead to improper use of the vehicle, which increases the risk of a crash or injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V575000 |
|---|---|
| Reported to NHTSA | Aug 1, 2024 |
| Manufacturer | General Motors, LLC |
| Part affected | Equipment:other:owners/service/other Manual |
| Vehicles covered | 2 model/year combinations, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
General Motors is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles that may have the wrong owner's manual in the glove box. Because the manual doesn't match the vehicle, it can contain inaccurate information about how the vehicle's functions work and other safety-related details. Having incorrect information available to the driver could lead to the vehicle being operated the wrong way.
What you should do
2. Contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or your dealer, to get the correct manual.
3. The replacement manual is provided free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V575000. More in how recalls work.
Affected vehicles (2)
Who to contact
Cadillac — official Cadillac recall lookup
Customer service: 1-800-458-8006
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
The bigger picture
- Cadillac Equipment Recalls Involve Blank Displays, Labels and Owner Manuals · all 4 Cadillac recalls in this area
- Chevrolet Equipment Recalls Cover Heater Cords, Jacks, and Missing Manuals · all 6 Chevrolet recalls in this area
Other Chevrolet Malibu recalls
- Apr 2, 2026Chevrolet Malibu rearview camera may show blank or distorted imagemedium
- Dec 14, 2022Malibu front frame weld defect risks crash sensorshigh
- May 19, 2022GM Vehicles: Driver's Seat Weld May Failhigh
- Aug 20, 2021Chevrolet Malibu and Cadillac XT4 Loose Seat Belthigh
- Oct 29, 2020GM transmission bolts missing, leak and fire riskcritical
- Sep 6, 2019Chevrolet Malibu software error may shut off fuel injectorshigh
Official notice
- Component
- EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Summary
- General Motors, LLC (GM) is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
- Safety risk
- The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk of a crash or injury.
- Remedy
- Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454040.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.