Chevrolet Malibu and Cadillac XT4 Loose Seat Belt

NHTSA campaign 21V649000 · Reported Aug 20, 2021 · General Motors, LLC

high How serious is it? About this label

An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V649000
Reported to NHTSA	Aug 20, 2021
Manufacturer	General Motors, LLC
Part affected	Seat Belts:critical Fasteners
Vehicles covered	7 model/year combinations, model years 2018–2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On these Chevrolet Malibu and Cadillac XT4 vehicles, the rear seat belt retractors may be improperly secured with loose or missing fasteners.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included. 2. Contact a dealer to have the rear seat belt retractors inspected and tightened, as necessary. You can call Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. 3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V649000. More in how recalls work.

Affected vehicles (7)

2018 Chevrolet Malibu
2019 Cadillac XT4
2019 Chevrolet Malibu
2020 Cadillac XT4
2020 Chevrolet Malibu
2021 Cadillac XT4
2021 Chevrolet Malibu

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Cadillac Seat Belt Recalls Involve Buckles, Anchors, and Retractors · all 7 Cadillac recalls in this area
Chevrolet Seat Belt Recalls Cover Loose Attachments and Damaged Belts · all 15 Chevrolet recalls in this area

Other Chevrolet Malibu recalls

Apr 2, 2026Chevrolet Malibu rearview camera may show blank or distorted imagemedium
Aug 1, 2024Cadillac XT4 and Malibu Wrong Owner's Manuallow
Dec 14, 2022Malibu front frame weld defect risks crash sensorshigh
May 19, 2022GM Vehicles: Driver's Seat Weld May Failhigh
Oct 29, 2020GM transmission bolts missing, leak and fire riskcritical
Sep 6, 2019Chevrolet Malibu software error may shut off fuel injectorshigh

All 10 Malibu recalls

Official notice

Component: SEAT BELTS:CRITICAL FASTENERS
Summary: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Safety risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.