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Honda CR-V Owner's Guide Has Wrong Airbag Info

NHTSA campaign 19V694000 · Reported Sep 26, 2019 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

If a front passenger does not correctly understand how the airbag works, the notice says they may be at increased risk of personal injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V694000
Reported to NHTSA	Sep 26, 2019
Manufacturer	Honda (American Honda Motor Co.)
Part affected	Equipment:other:owners/service/other Manual
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Honda is recalling certain 2019 CR-V vehicles because the owner's guide incorrectly describes when the Passenger Airbag Off indicator should turn on. If the front passenger does not correctly understand how the airbag functions, they may be at an increased risk of personal injury in the event of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact your Honda dealer, or call Honda customer service at 1-888-234-2138.
3. Honda will provide a corrected sticker for the owner's guide, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V694000. More in how recalls work.

Affected vehicles (1)

2019 Honda CR-V

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Honda Equipment Recalls Involve Incorrect Labels, Guides and Accessory Covers · all 7 Honda recalls in this area

Other Honda CR-V recalls

May 21, 2026Honda and Acura front passenger airbags may deploy unintentionallyhigh
Oct 3, 2024Honda and Acura Steering Gearbox Can Cause Difficulty Steeringmedium
Jul 2, 2024Honda CR-V tires missing required date code markingmedium
Feb 1, 2024Honda and Acura passenger seat sensor may crackhigh
Dec 18, 2023Honda and Acura Fuel Pump May Failhigh
Jul 27, 2023Honda CR-V door label lists wrong weight and tire informationmedium

All 16 CR-V recalls

Official notice

Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Summary: Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The owner's guide incorrectly describes when the "Passenger Airbag Off" indicator should illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk: If the front passenger does not correctly understand how the airbag functions, they may be at an increased risk of personal injury in the event of a crash.
Remedy: Honda will notify owners and provide a sticker with the correct information to be added to the owner's guide, free of charge. The recall began November 14, 2019. Owner's may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.