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Honda CR-V owner's guide misstates passenger airbag light

NHTSA campaign 19V694000 · Reported 2019-09-26 · Honda (American Honda Motor Co.)

If the front passenger does not correctly understand how the airbag functions, they may be at an increased risk of personal injury in the event of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Nothing is wrong with the car itself here. In some 2019 Honda CR-Vs, the owner's guide gives the wrong description of when the 'Passenger Airbag Off' light on the dash should come on. A passenger who reads it could misunderstand whether the front passenger airbag is switched on or off, and that misunderstanding could matter in a crash. Honda is mailing owners a sticker with the corrected wording to put in the guide, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your CR-V is included.
2. Contact your Honda dealer or customer service at 1-888-234-2138 and ask about recall X6G.
3. Get the free correction sticker and place it in your owner's guide.

Affected vehicles (1)

2019 Honda CR-V

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Are Honda's equipment recalls just wrong labels and owner's guides? · all 7 Honda recalls in this area

Official notice

Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Summary: Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The owner's guide incorrectly describes when the "Passenger Airbag Off" indicator should illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk: If the front passenger does not correctly understand how the airbag functions, they may be at an increased risk of personal injury in the event of a crash.
Remedy: Honda will notify owners and provide a sticker with the correct information to be added to the owner's guide, free of charge. The recall began November 14, 2019. Owner's may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.