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Audi Q5 and SQ5 rear wheel arch trim can detach

NHTSA campaign 19V737000 · Reported Oct 16, 2019 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

Trim that falls off can become a hazard in the road, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V737000
Reported to NHTSAOct 16, 2019
ManufacturerVolkswagen Group of America, Inc.
Part affectedStructure:body
Vehicles covered5 model/year combinations, model years 2018–2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Audi is recalling certain Q5 and SQ5 vehicles. The trim cover over the rear wheel arch, the curved panel above the back wheel, can work loose and fall off the vehicle while it is on the road. Dealers will replace the four clips that hold the front part of that rear wheel arch trim in place, and the work is free for owners. Audi is contacting owners about the repair.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is included. 2. Contact your Audi dealer to have the clips replaced, or call Audi customer service at 1-800-253-2834. 3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V737000. More in how recalls work.

Affected vehicles (5)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Audi Q5 recalls

All 19 Q5 recalls

Official notice

Component
STRUCTURE:BODY
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Safety risk
The detached trim may become a road hazard, increasing the risk of crash.
Remedy
Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.