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Mercedes-Benz seat belts may be read as unbuckled
high How serious is it? About this label
If these systems are switched off, the PRE-SAFE feature and the belt tighteners may not activate during a crash, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 19V788000 |
|---|---|
| Reported to NHTSA | Nov 1, 2019 |
| Manufacturer | Mercedes-Benz USA, LLC. |
| Part affected | Seat Belts |
| Vehicles covered | 1 model/year combination, model years 2019 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On these Mercedes-Benz vehicles, a front seat belt can be fastened correctly but still be read by the car as unbuckled. When that happens, the car shuts off an electronic safety feature called PRE-SAFE and also shuts off the part of the belt that pulls it snug against the body in a crash. Dealers will inspect the front seat belt buckles and replace them if needed. The recall covers a range of Mercedes-Benz cars, wagons and SUVs from 2018 through 2019.
What you should do
2. Contact a Mercedes-Benz dealer to have the front seat belt buckles inspected, or call MBUSA customer service at 1-800-367-6372 (recall number 2020020017).
3. The inspection and any replacement are free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V788000. More in how recalls work.
Affected vehicles (1)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Seat Belt Recalls Affect Buckles, Anchors and Child Restraints · all 4 Mercedes-Benz recalls in this area
Other Mercedes-Benz Glc350e recalls
- Dec 15, 2023Mercedes-Benz Front Roof Panel May Detachmedium
- Mar 19, 2021Mercedes-Benz GLC350E Sunroof Panel May Detachhigh
- Dec 20, 2019Mercedes GLC Airbag Warning Label in Wrong Languagelow
- Nov 27, 2018Mercedes-Benz Passenger Air Bag Status May Display Incorrectlyhigh
Official notice
- Component
- SEAT BELTS
- Summary
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
- Safety risk
- The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.