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Mercedes-Benz GLC airbag warning label in wrong language

NHTSA campaign 19V914000 · Reported 2019-12-20 · Mercedes-Benz USA, LLC.

low How serious is it? About this label

If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Some 2019 Mercedes-Benz GLC models, including GLC 300, GLC 350e and AMG GLC 43 and 63 versions, left the factory with the wrong airbag warning label on the passenger sun visor. The label is printed in a foreign language instead of English. That warning explains why children should not ride in the front seat where the airbag can hurt them, so someone who cannot read it may not know the danger. A dealer will check the visor and put the correct label on.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected. 2. Contact your Mercedes-Benz dealer or MBUSA at 1-800-367-6372 (recall 2020020014) for an appointment. 3. Have the label replaced free of charge.

Affected vehicles (1)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk
If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.