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Mercedes GLC Airbag Warning Label in Wrong Language

NHTSA campaign 19V914000 · Reported Dec 20, 2019 · Mercedes-Benz USA, LLC.

low How serious is it? About this label

If the airbag warning label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V914000
Reported to NHTSADec 20, 2019
ManufacturerMercedes-Benz USA, LLC.
Part affectedEquipment:other:labels
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Mercedes-Benz GLC models, the airbag warning label on the passenger sun visor may be incorrect, printed in a foreign language instead of the proper wording for these vehicles.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Mercedes-Benz dealer to have the airbag warning label inspected and replaced if needed; call 1-800-367-6372.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V914000. More in how recalls work.

Affected vehicles (1)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Mercedes-Benz Glc350e recalls

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk
If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.