Chevrolet/Isuzu Trucks: Rear Wheel Lug Nuts Loose

NHTSA campaign 19V835000 · Reported Nov 20, 2019 · Isuzu Technical Center of America, Inc.

high How serious is it? About this label

A wheel separating from the vehicle increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V835000
Reported to NHTSA	Nov 20, 2019
Manufacturer	Isuzu Technical Center of America, Inc.
Part affected	Wheels:lugs/nuts/bolts/studs
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some Isuzu and Chevrolet medium-duty trucks, the lug nuts on the rear outer wheels may not have been properly tightened when installed. Over time, loose lug nuts can allow a wheel to loosen and separate from the vehicle. Dealers will inspect the rear outer wheel lug nuts and tighten or replace them as necessary.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact an Isuzu dealer (1-866-441-9638) or Chevrolet dealer (1-800-222-1020).
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V835000. More in how recalls work.

Affected vehicles (1)

2019 Chevrolet 5500HD

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chevrolet Wheel Recalls Involve Loose Nuts and Damaged Bolts · all 3 Chevrolet recalls in this area

Other Chevrolet 5500HD recalls

Apr 13, 2023Chevrolet Medium-Duty Trucks Brake Sensor Fire Riskcritical
Nov 23, 2022Chevrolet Heavy-Duty Trucks Steering Lock Nuts May Breakhigh
Mar 19, 2021Chevrolet 5500HD Rear Axle Bolts May Loosenhigh
May 29, 2020Chevrolet Medium-Duty Trucks ABS Warning Light Failurehigh

Official notice

Component: WHEELS:LUGS/NUTS/BOLTS/STUDS
Summary: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Safety risk: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.