Chevrolet 5500HD rear wheel lug nuts may loosen

NHTSA campaign 19V835000 · Reported 2019-11-20 · Isuzu Technical Center of America, Inc.

critical How serious is it? About this label

A rear wheel separating can cause a crash with no warning, so although no park-it order was issued, have the lug nuts checked as soon as possible.

What's wrong, in plain English

The lug nuts on the rear outer wheels of these Isuzu-built trucks, sold as the Chevrolet 5500HD and related models, may not have been tightened properly when the wheels were put on at the factory. Nuts that start out loose can back off over time, and a rear wheel can come off the truck while you are driving. Dealers will check those lug nuts and tighten or replace them at no charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your truck is covered by recall V1906.
2. Contact your dealer for the lug nut inspection, or call Isuzu at 1-866-441-9638 or Chevrolet at 1-800-222-1020.
3. Have the nuts tightened or replaced — the service is free.

Affected vehicles (1)

2019 Chevrolet 5500HD

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chevrolet wheel recalls: loose lug nuts and broken hub bolts · all 3 Chevrolet recalls in this area

Official notice

Component: WHEELS:LUGS/NUTS/BOLTS/STUDS
Summary: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Safety risk: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.