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Chevrolet Silverado, GMC Sierra Battery Cable Connection Issue
critical How serious is it? About this label
This problem can cause the vehicle to stall unexpectedly, and the electrical arcing it may cause is hot enough to increase the risk of a fire. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 19V888000 |
|---|---|
| Reported to NHTSA | Dec 12, 2019 |
| Manufacturer | General Motors LLC |
| Part affected | Electrical System:12v/24v/48v Battery:cables |
| Vehicles covered | 4 model/year combinations, model years 2019–2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some Chevrolet Silverado 1500 and GMC Sierra 1500 trucks, the positive battery cable ring may have been made with too much glue. This can create a loose or intermittent connection between the cable and the alternator. That loose connection can cause the engine to stall while driving, and in some cases it can generate arcing that produces enough heat to damage nearby parts.
What you should do
2. Contact Chevrolet at 1-800-222-1020 or GMC at 1-888-988-7267 to schedule a repair.
3. The repair will be done free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V888000. More in how recalls work.
Affected vehicles (4)
Who to contact
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
GMC — official GMC recall lookup
Customer service: 1-800-462-8782
The bigger picture
- Chevrolet Electrical Recalls Include Bolt Battery Fires and Power Loss · all 14 Chevrolet recalls in this area
- GMC Electrical System Recalls Cover Power Loss and Fire Risks · all 4 GMC recalls in this area
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Official notice
- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
- Summary
- General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
- Safety risk
- An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
- Remedy
- GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.