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Chevrolet Silverado and GMC Sierra may lose brake assist

NHTSA campaign 20V055000 · Reported Jan 30, 2020 · General Motors LLC

high How serious is it? About this label

General Motors says a loss of electronic brake assist can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V055000
Reported to NHTSAJan 30, 2020
ManufacturerGeneral Motors LLC
Part affectedService Brakes, Hydraulic:power Assist
Vehicles covered2 model/year combinations, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

These trucks received a software update for the module that controls the electronic brake system. That software contains an error, and because of it the truck's electronic brake assist may be switched off. As a result, the vehicles do not meet federal requirements for electronic stability control and for light vehicle brake systems. General Motors is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks, and dealers will reprogram the module at no charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your truck is included. 2. Contact a dealer to have the brake module reprogrammed, or call Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. 3. The reprogramming is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V055000. More in how recalls work.

Affected vehicles (2)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other GMC Sierra 1500 recalls

All 32 Sierra 1500 recalls

Official notice

Component
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
Summary
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Safety risk
A loss of electronic brake assist can increase the risk of a crash.
Remedy
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began February 24, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192268091.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.