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Volvo VNR Steering Fasteners May Be Loose

NHTSA campaign 20V241000 · Reported Apr 29, 2020 · Volvo Trucks North America

critical How serious is it? About this label

A loss of vehicle control from loose steering fasteners can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V241000
Reported to NHTSA	Apr 29, 2020
Manufacturer	Volvo Trucks North America
Part affected	Steering
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

In certain Volvo VNL and VNR trucks, the bolts that hold the steering gear in place may not have been tightened properly during assembly. If these fasteners are loose, the driver could lose control of the steering while driving. A loss of vehicle control like this increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Contact a Volvo Trucks dealer, or call Volvo Trucks customer service at 800-528-6586. 3. The steering gear fasteners will be tightened to specification free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V241000. More in how recalls work.

Affected vehicles (1)

2021 Volvo VNR

Who to contact

Volvo — official Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volvo Steering Recalls Cover Loose Fasteners and Steering Lock · all 6 Volvo recalls in this area

Other Volvo VNR recalls

Jul 24, 2023Volvo Truck Windshield Wiper Motor May Failmedium
Apr 19, 2023Volvo VNR Electric Battery Coolant Line May Leakcritical
Apr 7, 2023Volvo VNR Electric Adaptive Cruise Can Brake Hardhigh
Jun 2, 2021Volvo VNL, VNR Trucks Hubcap Can Separatemedium
Dec 15, 2020Volvo Trucks Park Brakes May Apply Unexpectedlyhigh
Sep 2, 2020Volvo VNR Brake Pedal Plate May Breakhigh

All 9 VNR recalls

Official notice

Component: STEERING
Summary: Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2021 VNL and VNR trucks. The steering gear fasteners may have not been properly tightened.
Safety risk: The loose fasteners may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Volvo Trucks will notify owners, and dealers will tighten the steering gear fasteners to specification, free of charge. The recall began May 20, 2020. Owners may contact Volvo Trucks customer service at 800-528-6586. Volvo Trucks' number for this recall is RVXX2001.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.