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Volvo VNR Electric Battery Coolant Line May Leak

NHTSA campaign 23V280000 · Reported Apr 19, 2023 · Volvo Trucks North America

critical How serious is it? About this label

A short circuit in the high-voltage battery increases the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V280000
Reported to NHTSA	Apr 19, 2023
Manufacturer	Volvo Trucks North America
Part affected	Electrical System:propulsion System:traction Battery:thermal Management:fluid/coolant
Vehicles covered	2 model/year combinations, model years 2021–2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Volvo Trucks is recalling certain VNR Electric trucks. These trucks have a coolant line inside the high-voltage battery pack, and on affected trucks this coolant line may not be fully seated and locked into place. If the coolant line is not properly secured, coolant can leak out of the battery pack. A loss of coolant in this system can lead to an electrical short circuit inside the battery.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm whether your truck is included.
2. Contact Volvo Trucks customer service at 1-800-528-6586 to arrange inspection and, if needed, battery replacement.
3. The inspection and any needed repair are free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V280000. More in how recalls work.

Affected vehicles (2)

2021 Volvo VNR
2023 Volvo VNR

Who to contact

Volvo — official Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volvo Electrical System Recalls Cover Battery Fires and Equipment Failures · all 9 Volvo recalls in this area

Other Volvo VNR recalls

Jul 24, 2023Volvo Truck Windshield Wiper Motor May Failmedium
Apr 7, 2023Volvo VNR Electric Adaptive Cruise Can Brake Hardhigh
Jun 2, 2021Volvo VNL, VNR Trucks Hubcap Can Separatemedium
Dec 15, 2020Volvo Trucks Park Brakes May Apply Unexpectedlyhigh
Sep 2, 2020Volvo VNR Brake Pedal Plate May Breakhigh
Sep 2, 2020Volvo VNR King Pin Nut May Be Loosehigh

All 9 VNR recalls

Official notice

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
Summary: Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2024 VNR Electric vehicles. The coolant line in the high voltage battery pack may not be fully seated and locked, which can result in the loss of coolant and an electrical short circuit.
Safety risk: A battery short circuit increases the risk of a fire.
Remedy: Volvo Trucks will work with the battery manufacturer Akasol to inspect and replace the batteries, as necessary, free of charge. Owner notification letters were mailed May 9, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX 2304.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.