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Volvo VNR Electric battery coolant leak can cause fire

NHTSA campaign 23V280000 · Reported 2023-04-19 · Volvo Trucks North America

critical How serious is it? About this label

This is a fire risk and should be handled promptly, though the notice does not instruct owners to stop driving or to park the truck outside.

What's wrong, in plain English

On certain 2020-2024 Volvo VNR Electric trucks, a coolant line inside the high-voltage battery pack may not be pushed all the way in and locked. If it is loose, coolant can leak out of the pack. That leak can cause an electrical short inside the battery, and a short in a large battery pack can lead to a fire. Volvo Trucks is working with the battery maker, Akasol, to inspect the batteries and replace them if needed.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm the truck is covered by recall 23V280000.
2. Contact your Volvo Trucks dealer, or Volvo Trucks customer service at 1-800-528-6586, and reference recall RVXX 2304.
3. Have the battery inspected and replaced if needed — the work is free.

Affected vehicles (2)

Who to contact

Volvo — official Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
Summary
Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2024 VNR Electric vehicles. The coolant line in the high voltage battery pack may not be fully seated and locked, which can result in the loss of coolant and an electrical short circuit.
Safety risk
A battery short circuit increases the risk of a fire.
Remedy
Volvo Trucks will work with the battery manufacturer Akasol to inspect and replace the batteries, as necessary, free of charge. Owner notification letters were mailed May 9, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX 2304.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.