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Volvo VNR and other trucks: brake pedal may break off

NHTSA campaign 20V536000 · Reported 2020-09-02 · Volvo Trucks North America

high How serious is it? About this label

Losing the ability to brake is very dangerous and can lead to a crash; the notice does not tell owners to stop driving, but this should be inspected right away.

What's wrong, in plain English

The metal plate that holds the brake pedal in place is made of cast metal, and it can crack at one of the points where it bolts on. If that happens, the brake pedal can come loose from its mounting. A pedal that has come loose will not work, so pressing it would not slow or stop the truck. Volvo says these trucks do not meet the federal safety rule for air brake systems.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your truck is included in recall 20V536000.
2. Call Volvo Trucks customer service at 1-800-458-1552 (their recall number is RVXX2004) and schedule an inspection at a Volvo dealer.
3. The dealer will inspect and replace the pedal plate if needed, free of charge.

Affected vehicles (1)

Who to contact

Volvo — official Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SERVICE BRAKES, AIR
Summary
Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2021 VAH, VHD, VNL and VNR vehicles. The die cast pedal plate may break at one of its attachment points, possibly resulting in the brake pedal dislodging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Safety risk
A dislodged brake pedal would be inoperable, increasing a risk of a crash.
Remedy
Volvo Trucks will notify owners, and dealers will inspect and replace the pedal plates if required, free of charge. The recall began October 7, 2020. Owners may contact Volvo Trucks customer service at 1-800-458-1552. Volvo Truck's number for this recall is RVXX2004.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.