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Volvo VNR Electric Adaptive Cruise Can Brake Hard

NHTSA campaign 23V255000 · Reported Apr 7, 2023 · Volvo Trucks North America

high How serious is it? About this label

Overly aggressive automatic braking can cause skidding or a loss of vehicle control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V255000
Reported to NHTSA	Apr 7, 2023
Manufacturer	Volvo Trucks North America
Part affected	Equipment Adaptive/mobility:vehicle Controls:braking
Vehicles covered	2 model/year combinations, model years 2021–2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

These electric trucks have adaptive cruise control that can apply the brakes on its own. Under light loads, that automatic braking can be much more aggressive than it should be. Braking that hard and suddenly can cause the rear wheels to skid, the brakes to lock up, or the driver to lose control of the truck. Losing control while braking raises the chance of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your truck is included.
2. Contact a Volvo Trucks dealer, or call 1-800-528-6586.
3. The repair (securing wiring, removing the radar equipment, and reprogramming the brake system to disable adaptive cruise control) is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V255000. More in how recalls work.

Affected vehicles (2)

2021 Volvo VNR
2023 Volvo VNR

Who to contact

Volvo — official Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Volvo VNR recalls

Jul 24, 2023Volvo Truck Windshield Wiper Motor May Failmedium
Apr 19, 2023Volvo VNR Electric Battery Coolant Line May Leakcritical
Jun 2, 2021Volvo VNL, VNR Trucks Hubcap Can Separatemedium
Dec 15, 2020Volvo Trucks Park Brakes May Apply Unexpectedlyhigh
Sep 2, 2020Volvo VNR Brake Pedal Plate May Breakhigh
Sep 2, 2020Volvo VNR King Pin Nut May Be Loosehigh

All 9 VNR recalls

Official notice

Component: EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:BRAKING
Summary: Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2023 VNR Electric vehicles equipped with Adaptive Cruise Control (ACC). When the adaptive cruise control braking activates under light load conditions, it can trigger an aggressive braking response.
Safety risk: Overly aggressive braking can result in the rear axle skidding, the brakes locking up, and/or a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will secure wiring and remove radar antennas and brackets from the vehicle. The anti-lock braking system will be reprogrammed to disable adaptive cruise control. Owner notification letters are expected to be mailed June 2, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2303.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.