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Audi Q3 passenger airbag may not open correctly

NHTSA campaign 20V273000 · Reported 2020-05-13 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Serious, because the front passenger may not be protected in a crash and could be hit by plastic pieces, but the notice does not tell owners to stop driving.

What's wrong, in plain English

The passenger airbag sits inside the dashboard and is supposed to burst out through a hidden seam when it inflates. On these Q3s, it may not push through that seam the way it should. In a crash, the airbag may not open and fill properly, and small pieces of plastic from the dashboard could be thrown into the passenger area. Audi dealers will inspect the dashboard and replace it if needed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your car is included. 2. Call an Audi dealer or Audi customer service at 1-800-822-2834 (recall 70H7) to book the inspection. 3. Have the dashboard inspected and replaced if needed — the repair is free.

Affected vehicles (1)

Who to contact

Audiofficial Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q3 vehicles. The passenger air bag may not properly deploy through the instrument panel tear seam.
Safety risk
In the event of a crash, the passenger air bag may not properly deploy and inflate, and small plastic parts may enter the cabin, increasing the risk of injury.
Remedy
Audi will notify owners, and dealers will inspect the instrument panel and replace it, if necessary, free of charge. The recall began June 10, 2020. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 70H7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.