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Ford Mustang Camera Misalignment Affects Safety Features

NHTSA campaign 20V306000 · Reported May 27, 2020 · Ford Motor Company

high How serious is it? About this label

If a driver relies on Pre-Collision Assist believing it is working when it isn't, this raises the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V306000
Reported to NHTSA	May 27, 2020
Manufacturer	Ford Motor Company
Part affected	Forward Collision Avoidance: Sensing System: Camera
Vehicles covered	1 model/year combination, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The forward-facing camera in these Ford Mustang vehicles may be misaligned. Because of this, features that depend on the camera - such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control - may not work the way they're supposed to. A driver could believe Pre-Collision Assist is working normally and rely on it, when it may not actually be functioning correctly.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332.
3. The camera alignment procedure is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V306000. More in how recalls work.

Affected vehicles (1)

2020 Ford Mustang

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Forward Collision Avoidance Problems From Camera and Radar Misalignment · all 4 Ford recalls in this area

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All 37 Mustang recalls

Official notice

Component: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Summary: Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.
Safety risk: If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.
Remedy: Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.