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Honda Odyssey Rearview Camera Display Problem

NHTSA campaign 20V438000 · Reported Jul 28, 2020 · Honda (American Honda Motor Co.)

high How serious is it? About this label

A distorted or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V438000
Reported to NHTSA	Jul 28, 2020
Manufacturer	Honda (American Honda Motor Co.)
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	2 model/year combinations, model years 2019–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Honda is recalling certain Odyssey vehicles. Water may get into the rearview camera mounting holes and into the camera lens, causing a distorted image or no image at all. The image may also fail to display if the camera is set to, or switched from, the top-down view in a bright environment.

What you should do

1. Check your vehicle's recall status by VIN at nhtsa.gov/recalls.
2. Contact Honda customer service at 1-888-234-2138 to schedule a repair.
3. The rearview camera replacement is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V438000. More in how recalls work.

Affected vehicles (2)

2019 Honda Odyssey
2020 Honda Odyssey

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Honda Backup Camera Recalls Explain Missing Images and Display Problems · all 9 Honda recalls in this area

Other Honda Odyssey recalls

Jul 1, 2026Honda Odyssey rearview camera may fail from water entrymedium
May 21, 2026Honda and Acura front passenger airbags may deploy unintentionallyhigh
Apr 9, 2026Honda Odyssey Side Air Bags May Deploy Unexpectedlyhigh
Dec 17, 2025Honda, Chrysler and Toyota Vans Wheelchair Restraint Issuemedium
Feb 15, 2024Acura RDX and Odyssey Steering Corrosion Riskhigh
Feb 1, 2024Honda and Acura passenger seat sensor may crackhigh

All 27 Odyssey recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Safety risk: A distorted or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will replace the rearview camera, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is W83.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.