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Honda Odyssey, Passport, Pilot Instrument Panel Glitch

NHTSA campaign 20V439000 · Reported Jul 28, 2020 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

Driving without a working instrument panel or rearview camera display increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V439000
Reported to NHTSA	Jul 28, 2020
Manufacturer	Honda (American Honda Motor Co.)
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	8 model/year combinations, model years 2018–2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Honda is recalling certain Odyssey, Passport and Pilot vehicles. A software problem in the instrument panel control module can cause the dashboard to stop showing important information, such as engine oil pressure, vehicle speed and what gear the car is in, until the vehicle is turned off and back on. The same problem can also prevent the rearview camera image from showing up on the screen.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Honda dealer (1-888-234-2138) to schedule the software update.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V439000. More in how recalls work.

Affected vehicles (8)

2018 Honda Odyssey
2019 Honda Odyssey
2019 Honda Passport
2019 Honda Pilot
2020 Honda Odyssey
2020 Honda Passport
2020 Honda Pilot
2021 Honda Pilot

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Honda Backup Camera Recalls Explain Missing Images and Display Problems · all 9 Honda recalls in this area

Other Honda Odyssey recalls

Jul 1, 2026Honda Odyssey rearview camera may fail from water entrymedium
May 21, 2026Honda and Acura front passenger airbags may deploy unintentionallyhigh
Apr 9, 2026Honda Odyssey Side Air Bags May Deploy Unexpectedlyhigh
Dec 17, 2025Honda, Chrysler and Toyota Vans Wheelchair Restraint Issuemedium
Feb 15, 2024Acura RDX and Odyssey Steering Corrosion Riskhigh
Feb 1, 2024Honda and Acura passenger seat sensor may crackhigh

All 27 Odyssey recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Safety risk: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.