Home › Honda › Odyssey › 20V440000
Honda Pilot, Odyssey and Passport rearview cameras may lag
medium How serious is it? About this label
A rearview camera picture that comes up late or not at all gives the driver less view of what is behind the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 20V440000 |
|---|---|
| Reported to NHTSA | Jul 28, 2020 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Part affected | Electrical System:software |
| Vehicles covered | 7 model/year combinations, model years 2019–2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Honda is recalling certain Pilot, Odyssey and Passport vehicles because of a programming error in the central network software. The error can cause several faults that delay the rearview camera picture or keep it from appearing on the screen at all. Because the camera image may not show when it should, these vehicles do not meet the federal safety standard covering rear visibility. Honda has corrected software available for the vehicles that are covered.
What you should do
2. Honda gives you a choice: follow the instructions mailed to you and install the software update yourself, or have a dealer install it. Questions can go to Honda customer service at 1-888-234-2138.
3. Either way, the software update costs you nothing.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V440000. More in how recalls work.
Affected vehicles (7)
Who to contact
Honda — official Honda recall lookup
Customer service: 1-888-234-2138
The bigger picture
- Honda Electrical Recalls Cover Power Loss, Wiring and Camera Failures · all 12 Honda recalls in this area
Other Honda Odyssey recalls
- Jul 1, 2026Honda Odyssey rearview camera may fail from water entrymedium
- May 21, 2026Honda and Acura front passenger airbags may deploy unintentionallyhigh
- Apr 9, 2026Honda Odyssey Side Air Bags May Deploy Unexpectedlyhigh
- Dec 17, 2025Honda, Chrysler and Toyota Vans Wheelchair Restraint Issuemedium
- Feb 15, 2024Acura RDX and Odyssey Steering Corrosion Riskhigh
- Feb 1, 2024Honda and Acura passenger seat sensor may crackhigh
Official notice
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Summary
- Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Safety risk
- A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.