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Volvo trucks may have loose or missing front axle nut

NHTSA campaign 20V535000 · Reported 2020-09-02 · Volvo Trucks North America

critical How serious is it? About this label

This is serious because the front end could come apart with no warning; the notice does not order owners to park the truck, but it should be checked before further use.

What's wrong, in plain English

When the front axle was put together, a large nut that holds the steering knuckle onto the axle may have been left off or not tightened enough. The steering knuckle is the part the front wheel turns on. If that nut is missing or loose, the knuckle can come apart from the axle. If that happens while the truck is moving, the driver could suddenly lose control, and a crash could follow.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your truck falls under recall 20V535000.
2. Contact Volvo Trucks customer service at 1-800-458-1522 (recall number RVXX 2003) and book an appointment at a Volvo dealer.
3. The dealer will verify the king pin nut is installed and properly tightened, free of charge.

Affected vehicles (1)

2021 Volvo VNR

Who to contact

Volvo — official Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volvo steering recalls: loose fasteners on trucks, locked steering on cars · all 6 Volvo recalls in this area

Official notice

Component: STEERING
Summary: Volvo Trucks North America (Volvo Trucks) is recalling certain 2021 VNL, VHD, and VNR vehicles. The king pin nut may not have been installed or properly tightened during axle assembly.
Safety risk: If the king pin is missing or not tightened properly, the knuckle may separate from the axle, increasing the risk of a crash.
Remedy: Volvo Trucks will notify owners, and dealers will inspect the vehicle to make sure that the king pin nut is installed and that it properly tightened, free of charge. The recall began September 28, 2020. Owners may contact Volvo Trucks customer service at 1-800-458-1522. Volvo Truck's number for this recall is RVXX 2003.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.