Audi A6, Q7 Door Sensor Connector May Detach
high How serious is it? About this label
A delayed airbag or seat-belt response during a side-impact crash can increase the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 20V749000 |
|---|---|
| Reported to NHTSA | Dec 2, 2020 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | Electrical System |
| Vehicles covered | 2 model/year combinations, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Volkswagen Group of America is recalling certain Audi A6 Allroad and Q7 vehicles because the electrical connector to the door crash sensor can come loose in either front door. If that connector detaches, it can delay how quickly the airbags, side curtain airbags, and seat-belt pretensioners activate during a side-impact crash. That delay can raise the risk of injury in a side-impact collision.
What you should do
2. Contact an Audi dealer or call Audi customer service at 1-800-253-2834.
3. The inspection and any needed sensor replacement are free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V749000. More in how recalls work.
Affected vehicles (2)
Who to contact
Audi — official Audi recall lookup
Customer service: 1-800-253-2834
The bigger picture
- Audi Electrical System Recalls Include Battery Fires and Power Loss · all 16 Audi recalls in this area
Other Audi Q7 recalls
- Dec 19, 2025Audi rearview camera may fail to show imagemedium
- Nov 12, 2025Audi Q7 and Q8 Seat Belt Buckle Missing Rivethigh
- Mar 31, 2025Audi Models: Instrument Panel Display May Failmedium
- Apr 3, 2024Audi SUVs and A4 Allroad Risk Passenger Airbag Shutoffhigh
- Dec 20, 2023Audi Q7 and Q8 Side Airbag Mountinghigh
- Mar 29, 2023Audi Q7 Windshield Camera Heater May Overheatcritical
Official notice
- Component
- ELECTRICAL SYSTEM
- Summary
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.
- Safety risk
- A detached connector can delay the activation of the restraint systems, including the side air bag, curtain air bag and/or seat-belt pretensioners during a side impact crash, increasing the risk of injury.
- Remedy
- Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BM.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.