Car Recall Tracker

Home › Ford › E-350 › 20V795000

Ford E-350 and E-450 Engine Cover May Overheat

NHTSA campaign 20V795000 · Reported Dec 17, 2020 · Ford Motor Company

medium How serious is it? About this label

Direct, continuous contact with a hot engine cover can cause injury or burns. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V795000
Reported to NHTSADec 17, 2020
ManufacturerFord Motor Company
Part affectedEngine
Vehicles covered2 model/year combinations, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some E-350 and E-450 vehicles may have insulation that is not positioned correctly on the underside of the engine cover, allowing the cover to become very hot. Direct, continuous contact with certain areas of the cover in the passenger compartment may cause injury or burns to the skin of the driver or front passenger.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact your Ford dealer or Ford customer service at 1-866-436-7332.
3. The inspection and any needed repairs are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V795000. More in how recalls work.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford E-350 recalls

All 14 E-350 recalls

Official notice

Component
ENGINE
Summary
Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles. The underside of the engine cover may have mispositioned insulation, allowing the cover to get excessively hot.
Safety risk
Direct and continuous contact with certain areas of engine cover surface in the passenger compartment may increase the risk of injury or burns to the skin of the driver or front seat passenger.
Remedy
Ford will notify owners, and dealers will inspect the engine cover for gaps between the rubber seal and the insulation. If gaps are present, the dealer will install engine cover insulation patches in the right hand and left hand inner lower corners of the engine cover. The dealer will also update the powertrain calibration for heat management under elevated idle conditions should a vehicle be equipped with SEIC or BCP, free of charge. The recall began February 15, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S73.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.