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Mercedes-Benz G-Class Rear Door Latch Defect

NHTSA campaign 21V353000 · Reported May 14, 2021 · Mercedes-Benz USA, LLC

high How serious is it? About this label

A rear door that opens while driving, or that can't be opened from inside, increases the risk of injury or a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V353000
Reported to NHTSAMay 14, 2021
ManufacturerMercedes-Benz USA, LLC
Part affectedLatches/locks/linkages:doors:latch
Vehicles covered1 model/year combination, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Mercedes-Benz G550 and G63 AMG vehicles have a problem with the rear door latches. A door may look and feel closed even though the latch has not fully engaged, so it could open on its own while the vehicle is being driven. In some vehicles, damaged latch parts can also make it hard to open a rear door from inside the car.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Mercedes-Benz dealer, or call MBUSA customer service at 1-800-367-6372.
3. The latch repair is free. If your vehicle was already repaired before this recall, take it back to the dealer to have the remedy performed again.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V353000. More in how recalls work.

Affected vehicles (1)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Mercedes-Benz AMG G63 recalls

All 10 AMG G63 recalls

Official notice

Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.
Safety risk
The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
Remedy
Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.