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Mercedes-Benz G-Class Rear Door Latch Defect
high How serious is it? About this label
A rear door that opens while driving, or that can't be opened from inside, increases the risk of injury or a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 21V353000 |
|---|---|
| Reported to NHTSA | May 14, 2021 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Part affected | Latches/locks/linkages:doors:latch |
| Vehicles covered | 1 model/year combination, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Some Mercedes-Benz G550 and G63 AMG vehicles have a problem with the rear door latches. A door may look and feel closed even though the latch has not fully engaged, so it could open on its own while the vehicle is being driven. In some vehicles, damaged latch parts can also make it hard to open a rear door from inside the car.
What you should do
2. Contact a Mercedes-Benz dealer, or call MBUSA customer service at 1-800-367-6372.
3. The latch repair is free. If your vehicle was already repaired before this recall, take it back to the dealer to have the remedy performed again.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V353000. More in how recalls work.
Affected vehicles (1)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Door Latch and Hood Lock Problems Owners Should Know · all 7 Mercedes-Benz recalls in this area
Other Mercedes-Benz AMG G63 recalls
- Oct 17, 2025Mercedes G63 Radar Sensor May Disable Safety Featureshigh
- Apr 17, 2025Mercedes-Benz G-Class Stability Warning Light May Be Wrongmedium
- Sep 9, 2024Mercedes G63 and G550 Rear Door Latch Defecthigh
- Jun 26, 2023Mercedes-AMG fuel pump may shut down, causing power losshigh
- Feb 17, 2023Mercedes G63 wiring damage may disable ABS, stability controlhigh
- May 20, 2022Mercedes-Benz vehicles may lose automatic emergency call systemmedium
Official notice
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.
- Safety risk
- The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
- Remedy
- Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.