Home › GMC › Canyon › 21V497000

GMC Canyon load capacity label overstates weight limit

NHTSA campaign 21V497000 · Reported 2021-07-01 · General Motors, LLC

medium How serious is it? About this label

An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

The sticker on the door frame that tells you how much weight your truck can carry is wrong. It lists a capacity about 51 pounds higher than the truck is actually rated for, so it does not meet the federal labeling rule. If you load up to the number on the sticker, you could be carrying more than the truck should handle. GM is mailing owners a corrected label. You can stick it on yourself or have a dealer do it.

What you should do

Check your VIN at nhtsa.gov/recalls to confirm recall N212340735 covers your Canyon.
Watch for the free replacement label GM is mailing, and apply it over the old one on the door pillar.
If you would rather not do it yourself, a GMC dealer will install it free, or call 1-800-462-8782.

Affected vehicles (1)

2021 GMC Canyon

Who to contact

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

GMC equipment recalls: block heater fires and wrong vehicle labels · all 4 GMC recalls in this area

Official notice

Component: EQUIPMENT:OTHER:LABELS
Summary: General Motors, LLC (GM) is recalling certain 2021 GMC Canyon vehicles. The load carrying capacity printed on the Tire and Loading Information placard is 22.5 kg (51 lbs.) more than intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: GM will mail owners a new B-pillar label, free of charge. Owners may apply the label, or bring it to a dealer for installation. Owner notification letters were mailed on August 17, 2021. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N212340735.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.