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GMC Canyon load capacity label shows wrong weight

NHTSA campaign 21V497000 · Reported Jul 1, 2021 · General Motors, LLC

low How serious is it? About this label

Relying on the incorrect label could lead to unintentionally overloading the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V497000
Reported to NHTSAJul 1, 2021
ManufacturerGeneral Motors, LLC
Part affectedEquipment:other:labels
Vehicles covered1 model/year combination, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

General Motors is recalling certain GMC Canyon trucks because the Tire and Loading Information label lists a load carrying capacity that is 51 pounds higher than it should be. Federal rules cover the information on this label, and these trucks do not meet that requirement. GM will mail owners a new B-pillar label free of charge. Owners can put the label on themselves or take it to a dealer to have it installed. Owner letters were mailed August 17, 2021.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Watch for the replacement label in the mail; you may apply it yourself or bring it to a dealer for installation, and you can contact GMC customer service at 1-800-462-8782 with questions.
3. The new label and installation are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V497000. More in how recalls work.

Affected vehicles (1)

Who to contact

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other GMC Canyon recalls

All 11 Canyon recalls

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
General Motors, LLC (GM) is recalling certain 2021 GMC Canyon vehicles. The load carrying capacity printed on the Tire and Loading Information placard is 22.5 kg (51 lbs.) more than intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy
GM will mail owners a new B-pillar label, free of charge. Owners may apply the label, or bring it to a dealer for installation. Owner notification letters were mailed on August 17, 2021. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N212340735.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.