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GMC Acadia Airbags May Not Deploy

NHTSA campaign 21V702000 · Reported Sep 10, 2021 · General Motors, LLC

high How serious is it? About this label

With this module not activated, the air bags will not deploy, increasing the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V702000
Reported to NHTSASep 10, 2021
ManufacturerGeneral Motors, LLC
Part affectedAIR Bags
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Acadia vehicles, a module that helps control the air bags, called the sensing diagnostic module, may have been left in a factory 'manufacturing mode' and never switched on before the vehicle left the assembly plant. Because this module was not activated, it may not be able to function the way it is supposed to when it is needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact GMC customer service (1-800-462-8782) with any questions — affected vehicles will be returned to the assembly plant for the module to be activated.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V702000. More in how recalls work.

Affected vehicles (1)

Who to contact

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other GMC Acadia recalls

All 18 Acadia recalls

Official notice

Component
AIR BAGS
Summary
General Motors, LLC. (GM) is recalling certain 2022 GMC Acadia vehicles. The sensing diagnostic module (SDM) may have been left in "manufacturing mode" and not activated at the assembly plant prior to shipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
The air bags will not deploy with an unactivated SDM, increasing the risk of injury in a crash.
Remedy
The vehicles will be returned to the assembly plant for SDM activation. Both affected vehicles are still in dealer inventory and therefore no owner notification letters will be mailed. Owners may contact GMC 1-800-462-8782. GM's number for this recall is N212344261.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.