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GMC Acadia airbags may not deploy in a crash

NHTSA campaign 21V702000 · Reported 2021-09-10 · General Motors, LLC

high How serious is it? About this label

Airbags that will not deploy are a serious injury risk in any crash; no owner letters are being mailed because both vehicles are still in dealer inventory and have not been sold.

What's wrong, in plain English

The computer that decides when to set off the airbags was left in a factory test mode and never switched on before the vehicle left the plant. With that computer not activated, the airbags will not inflate in a crash, so people inside would not get that protection. This means the vehicle does not meet the federal crash protection rules. Both affected vehicles are still on dealer lots and will be sent back to the assembly plant to have the computer turned on.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm whether your vehicle is one of the affected units. 2. If it is, contact your GMC dealer or GMC customer service at 1-800-462-8782 about recall N212344261. 3. The vehicle goes back to the assembly plant for activation at no cost to you.

Affected vehicles (1)

2022 GMC Acadia

Who to contact

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

GMC air bag recalls: roof-rail inflators and sensor module faults · all 11 GMC recalls in this area

Official notice

Component: AIR BAGS
Summary: General Motors, LLC. (GM) is recalling certain 2022 GMC Acadia vehicles. The sensing diagnostic module (SDM) may have been left in "manufacturing mode" and not activated at the assembly plant prior to shipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk: The air bags will not deploy with an unactivated SDM, increasing the risk of injury in a crash.
Remedy: The vehicles will be returned to the assembly plant for SDM activation. Both affected vehicles are still in dealer inventory and therefore no owner notification letters will be mailed. Owners may contact GMC 1-800-462-8782. GM's number for this recall is N212344261.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.