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Ram ProMaster City Turn Signals May Not Warn
high How serious is it? About this label
If the driver doesn't know a turn signal has failed, other drivers may not be warned of the driver's intentions, which can increase the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 21V728000 |
|---|---|
| Reported to NHTSA | Sep 21, 2021 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Exterior Lighting:turn Signal |
| Vehicles covered | 3 model/year combinations, model years 2019–2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Some Ram ProMaster City vans may have turn signal lights that fail without changing their flashing rate to alert the driver. This means the driver may not know that a turn signal has stopped working. Dealers will update the Body Controller Module software to fix this, at no cost to owners. Chrysler has already mailed notification letters to owners about this issue.
What you should do
2. Contact a Chrysler (FCA US) dealer, or call customer service at 1-800-853-1403.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V728000. More in how recalls work.
Affected vehicles (3)
Who to contact
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Ram Exterior Lighting Recalls: Turn Signal and Brake Light Problems · all 5 RAM recalls in this area
Other RAM Promaster City recalls
- Sep 9, 2021Ram ProMaster seat belts may not hold child seatsmedium
- Mar 9, 2021Ram ProMaster City vans may lose braking powercritical
- Mar 6, 2018RAM ProMaster City Steering Rack May Crackmedium
- Feb 22, 2018Ram ProMaster City Tire Placard Lists Wrong Capacitylow
Official notice
- Component
- EXTERIOR LIGHTING:TURN SIGNAL
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Safety risk
- The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Remedy
- Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.