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Ram ProMaster City turn signal failure warning missing

NHTSA campaign 21V728000 · Reported 2021-09-21 · Chrysler (FCA US, LLC)

low How serious is it? About this label

This is the mildest kind of recall on this list and Chrysler has not told owners to stop driving, but a turn signal others can't see raises your chance of being hit during a turn or lane change.

What's wrong, in plain English

On these Ram ProMaster City vans, the turn signals don't warn you when a bulb burns out. Normally, if a front or rear turn signal light stops working, the remaining one blinks much faster so you notice. On these vans that fast blinking may not happen. You could keep signaling a turn or lane change while drivers around you see nothing. The fix is new software for the computer that runs the lights.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your van is included. 2. Call your Ram dealer or FCA at 1-800-853-1403 (recall Y71) and book the software update. 3. The repair is free; until then, glance at your dash indicator to be sure both signals are blinking normally.

Affected vehicles (3)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EXTERIOR LIGHTING:TURN SIGNAL
Summary
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.