5 recalls covering model years 2018, 2019, 2020, 2021. To check whether your vehicle is affected, look up your 17-character VIN at nhtsa.gov/recalls — a recall may apply only to some vehicles of a given year.
On these Ram ProMaster City vans, the turn signals don't warn you when a bulb burns out. Normally, if a front or rear turn signal light stops working, the remaining one blinks much faster so you notice. On these vans that fast blinking may not happen. You could keep signaling a turn or lane change while drivers around you see nothing. The fix is new software for the computer that runs the lights.
Seat belts have a locking mode you use to hold a child safety seat tightly in place. In these vans, that locking feature may switch off too early, so the belt does not stay locked and the child seat may not be held securely. Because of this, the vehicles do not meet the federal rule on protecting people in a crash. A dealer will inspect the seat belt retractors, the parts that wind the belt up, and replace them if needed.
These 2020-2021 Ram ProMaster City vans may have a damaged anti-lock brake control box. That box manages the brakes so the wheels do not lock up, and it also runs the automatic emergency braking. If it fails, the van can lose braking power or lose automatic braking, and it can happen suddenly, with no warning beforehand. That makes a crash much more likely. A dealer will replace the whole unit at no cost to you.
Gears inside the power steering unit may have a flaw left over from how they were cast. That flaw can turn into a crack and let power steering fluid leak out. If the fluid leaks away, the steering can suddenly take much more effort to turn, and Chrysler says that raises the risk of a crash. A dealer will inspect the steering gear housing and replace the whole rack-and-pinion assembly if it is affected, at no charge. The recall began March 13, 2018.
Every vehicle carries a small sticker called the tire placard that lists tire pressures and how many people the vehicle is built to carry. On some 2018 ProMaster City vans that sticker shows the wrong number of occupants, so it does not meet the federal rule. If you go by it, you could put more weight in the van than the tires are rated for, and an overloaded tire can fail. Dealers will fit a corrected sticker free.
Complaints owners have filed with NHTSA about the RAM Promaster City. These are unverified reports; better-selling years collect more.
| Model year | Complaints | Crashes | Fires | Injuries |
|---|---|---|---|---|
| 2018 | 1 | 0 | 0 | 0 |
| 2019 | 5 | 1 | 0 | 2 |
| 2020 | 1 | 0 | 0 | 0 |
| 2021 | 5 | 0 | 0 | 0 |
Recalls and complaint record for one model year at a time: