5 recalls covering model years 2018, 2019, 2020, 2021. To check whether your vehicle is affected, look up your 17-character VIN at nhtsa.gov/recalls — a recall may apply only to some vehicles of a given year.
Some Ram ProMaster City vans may have turn signal lights that fail without changing their flashing rate to alert the driver. This means the driver may not know that a turn signal has stopped working. Dealers will update the Body Controller Module software to fix this, at no cost to owners. Chrysler has already mailed notification letters to owners about this issue.
On some 2021 Ram ProMaster and ProMaster City vehicles, the seat belt's automatic locking retractor may stop working too soon. This can keep a child restraint system from being held securely in place. Dealers will inspect the seat belt retractors and replace them if needed, free of charge.
The module that controls the anti-lock brake system may have internal damage. This damage could cause a loss of normal braking performance or a loss of automatic braking features.
Some RAM ProMaster City vans have a manufacturing defect in the rack and pinion, a part of the hydraulic steering system. A casting flaw in the gears can let a crack form, and that crack can let the power-steering fluid leak out. If enough fluid is lost, steering the vehicle can suddenly require much more effort than normal to turn the wheel.
Some 2018 ProMaster City vehicles have a tire placard that shows the wrong total number of occupants the vehicle is allowed to carry.
Recalls and NHTSA owner complaints for each model year, side by side. Complaints are unverified owner reports, and better-selling or older years naturally collect more — read this as a record, not a ranking.
| Model year | Recalls | High / critical | Do-not-drive / park-outside | Complaints | Crashes | Fires | Injuries |
|---|---|---|---|---|---|---|---|
| 2018 | 2 | 0 | 0 | 1 | 0 | 0 | 0 |
| 2019 | 1 | 1 | 0 | 5 | 1 | 0 | 2 |
| 2020 | 2 | 2 | 0 | 1 | 0 | 0 | 0 |
| 2021 | 3 | 2 | 0 | 5 | 0 | 0 | 0 |
NHTSA lists 5 safety recalls covering the 2018–2021 RAM Promaster City. 2 of them are rated high or critical on this site. The most recent is "Ram ProMaster City Turn Signals May Not Warn" (NHTSA campaign 21V728000), reported Sep 21, 2021.
The 2021 RAM Promaster City has the most, with 3 recalls. The 2019 model year has the fewest of the years we cover, with 1. Newer model years have had less time to collect recalls, so a low count on a recent year is not a guarantee.
No. None of the 5 RAM Promaster City recalls on file carries a do-not-drive or park-outside advisory from NHTSA.
Enter your 17-character VIN at nhtsa.gov/recalls. A recall often applies to only some vehicles of a model year, and the VIN lookup shows the ones still unrepaired on your car. Recall repairs are free at any franchised RAM dealer, including for second owners.
Recalls and complaint record for one model year at a time: