RAM ProMaster City sticker lists wrong seating capacity

NHTSA campaign 18V129000 · Reported 2018-02-22 · Chrysler (FCA US LLC)

If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Every vehicle carries a small sticker called the tire placard that lists tire pressures and how many people the vehicle is built to carry. On some 2018 ProMaster City vans that sticker shows the wrong number of occupants, so it does not meet the federal rule. If you go by it, you could put more weight in the van than the tires are rated for, and an overloaded tire can fail. Dealers will fit a corrected sticker free.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to check whether your van is included.
2. Contact your Chrysler/RAM dealer or Chrysler customer service at 1-800-853-1403 and reference recall U17.
3. Have the corrected tire placard installed free of charge, and until then avoid carrying more people or cargo than the van is rated for.

Affected vehicles (1)

2018 RAM Promaster City

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ram equipment recalls: ProMaster cooling fans, extinguishers, cameras and labels · all 4 RAM recalls in this area

Official notice

Component: EQUIPMENT:OTHER:LABELS
Summary: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Safety risk: If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.