Ram ProMaster City Tire Placard Lists Wrong Capacity

NHTSA campaign 18V129000 · Reported Feb 22, 2018 · Chrysler (FCA US LLC)

If the placard overstates how many people the vehicle can carry, you could overload it, which can cause a tire to fail and increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V129000
Reported to NHTSA	Feb 22, 2018
Manufacturer	Chrysler (FCA US LLC)
Part affected	Equipment:other:labels
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some 2018 ProMaster City vehicles have a tire placard that shows the wrong total number of occupants the vehicle is allowed to carry.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Chrysler dealer or call Chrysler customer service at 1-800-853-1403.
3. The dealer will install a corrected tire placard, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V129000. More in how recalls work.

Affected vehicles (1)

2018 RAM Promaster City

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Which RAM Equipment Recalls Affect Cameras, Cooling Fans and Extinguishers? · all 4 RAM recalls in this area

Other RAM Promaster City recalls

Sep 21, 2021Ram ProMaster City Turn Signals May Not Warnhigh
Sep 9, 2021Ram ProMaster seat belts may not hold child seatsmedium
Mar 9, 2021Ram ProMaster City vans may lose braking powercritical
Mar 6, 2018RAM ProMaster City Steering Rack May Crackmedium

Official notice

Component: EQUIPMENT:OTHER:LABELS
Summary: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Safety risk: If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.