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Ram ProMaster seat belts may not hold child seats
medium How serious is it? About this label
An unsecured child restraint system can increase the risk of injury in a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 21V699000 |
|---|---|
| Reported to NHTSA | Sep 9, 2021 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Seat Belts |
| Vehicles covered | 2 model/year combinations, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some 2021 Ram ProMaster and ProMaster City vehicles, the seat belt's automatic locking retractor may stop working too soon. This can keep a child restraint system from being held securely in place. Dealers will inspect the seat belt retractors and replace them if needed, free of charge.
What you should do
2. Contact an FCA/Ram dealer to have the seat belt retractors inspected. FCA customer service: 1-800-853-1403.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V699000. More in how recalls work.
Affected vehicles (2)
Who to contact
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Ram Seat Belt Recalls: Retractors, Rear Anchors and Warning Reminders · all 6 RAM recalls in this area
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- Oct 6, 2025Ram ProMaster Electric Vehicles Can Lose Drive Powerhigh
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- May 21, 2025Ram ProMaster Rearview Camera May Not Displayhigh
Official notice
- Component
- SEAT BELTS
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Safety risk
- An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.