Ram ProMaster seat belts may not hold child seats

NHTSA campaign 21V699000 · Reported 2021-09-09 · Chrysler (FCA US, LLC)

high How serious is it? About this label

A child seat that is not held tightly can let a child be badly hurt in a crash; the notice does not tell owners to stop driving, but get this fixed before relying on a child seat.

What's wrong, in plain English

Seat belts have a locking mode you use to hold a child safety seat tightly in place. In these vans, that locking feature may switch off too early, so the belt does not stay locked and the child seat may not be held securely. Because of this, the vehicles do not meet the federal rule on protecting people in a crash. A dealer will inspect the seat belt retractors, the parts that wind the belt up, and replace them if needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your van is included. 2. Contact your Ram dealer, or FCA US customer service at 1-800-853-1403 (recall Y61), to schedule the inspection. 3. Have any needed retractors replaced free of charge.

Affected vehicles (2)

2021 RAM Promaster
2021 RAM Promaster City

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Are Ram seat belt retractors and anchors safe? Recall guide · all 6 RAM recalls in this area

Official notice

Component: SEAT BELTS
Summary: Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.