Audi Rearview Camera May Not Display When Reversing
medium How serious is it? About this label
A rearview camera that doesn't display an image reduces the driver's view behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 21V825000 |
|---|---|
| Reported to NHTSA | Oct 20, 2021 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | Back Over Prevention: Sensing System: Camera |
| Vehicles covered | 1 model/year combination, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some Audi vehicles, a software error may prevent the rearview camera image from displaying when the vehicle first starts to reverse. The video feed meant to show what's behind the vehicle while backing up may not appear right away.
What you should do
2. Contact an Audi dealer to have the infotainment unit updated; call 1-800-253-2834.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V825000. More in how recalls work.
Affected vehicles (1)
Who to contact
Audi — official Audi recall lookup
Customer service: 1-800-253-2834
The bigger picture
- Audi Rearview Camera Recalls Cover Blank, Blurry and Delayed Images · all 6 Audi recalls in this area
Other Audi S8 recalls
- Dec 19, 2025Audi rearview camera may fail to show imagemedium
- Mar 31, 2025Audi Models: Instrument Panel Display May Failmedium
- Oct 5, 2022Audi backup camera screen may go blank in reversemedium
- Jan 26, 2022Audi rear axle alignment may not have been checkedmedium
- Aug 5, 2021Audi and VW rear belts may not secure child seatshigh
- Apr 26, 2021Audi rear axle lock nut may breakhigh
Official notice
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.