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Kia Carnival Power Sliding Door May Open While Moving

NHTSA campaign 21V908000 · Reported Nov 19, 2021 · Kia Motors America

high How serious is it? About this label

A power sliding door that doesn't latch may open while the vehicle is moving, which increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V908000
Reported to NHTSANov 19, 2021
ManufacturerKia Motors America
Part affectedLatches/locks/linkages:electronic Lock/latch Actuator
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Kia is recalling certain Carnival vehicles because the remote controller assembly for the passenger-side power sliding door may malfunction. When this happens, the passenger-side sliding door may not latch securely, which means it may not stay closed as it should. Dealers will replace the drum and holder inside the remote controller assembly to correct the problem so the door latches properly.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Kia dealer, or call Kia customer service at 1-800-333-4542, to schedule the repair.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V908000. More in how recalls work.

Affected vehicles (1)

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Kia Carnival recalls

Official notice

Component
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
Summary
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The remote controller assembly for the passenger-side power sliding door may malfunction, preventing the passenger-side sliding door from securely latching.
Safety risk
A power sliding door that fails to latch may open while moving, increasing the risk of injury.
Remedy
Dealers will replace the passenger-side power sliding door release actuator's drum and holder inside the remote controller assembly, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC221.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.