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Kia Carnival power sliding door may not latch shut

NHTSA campaign 21V908000 · Reported 2021-11-19 · Kia Motors America

high How serious is it? About this label

A door that opens while you are driving can injure a passenger, and although the notice does not tell owners to stop driving, you should be careful about who sits by that door until it is fixed.

What's wrong, in plain English

The part that controls the passenger-side power sliding door on some 2022 Carnival minivans can act up, and when it does the door may not latch securely. A door that is not fully latched can swing open while the van is moving, which could hurt someone inside, especially a child or anyone sitting near it. Kia dealers will replace two pieces inside that door control assembly, the drum and holder, at no cost to the owner.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your Carnival is part of recall 21V908000.
2. Call a Kia dealer about recall SC221, or reach Kia customer service at 1-800-333-4542.
3. Have the sliding door actuator parts replaced — the repair is free.

Affected vehicles (1)

2022 Kia Carnival

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Kia trunk latch and sliding door recalls: what owners should know · all 3 Kia recalls in this area

Official notice

Component: LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
Summary: Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The remote controller assembly for the passenger-side power sliding door may malfunction, preventing the passenger-side sliding door from securely latching.
Safety risk: A power sliding door that fails to latch may open while moving, increasing the risk of injury.
Remedy: Dealers will replace the passenger-side power sliding door release actuator's drum and holder inside the remote controller assembly, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC221.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.