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Kia Carnival power sliding doors may not auto-reverse

NHTSA campaign 23V236000 · Reported Mar 31, 2023 · Kia America, Inc.

medium How serious is it? About this label

Kia says a power sliding door that does not auto-reverse can close on someone in the vehicle, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V236000
Reported to NHTSA	Mar 31, 2023
Manufacturer	Kia America, Inc.
Part affected	Structure:body:door
Vehicles covered	2 model/year combinations, model years 2022–2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Kia is recalling all 2022 Carnival minivans and certain 2023 Carnival minivans. On these vehicles, the auto-reverse feature for the power sliding side doors may not activate in all situations. Dealers will install updated software for the module that controls the power sliding doors, and the work is free. Kia mailed notification letters to owners in late April 2023, and owners who have questions can call the company's customer service line.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your minivan is included. 2. Contact a Kia dealer to schedule the sliding door software update, or call Kia customer service at 1-800-333-4542. 3. The update is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V236000. More in how recalls work.

Affected vehicles (2)

2022 Kia Carnival
2023 Kia Carnival

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Kia structure recalls involving sliding doors, loose trim and headliners · all 6 Kia recalls in this area

Other Kia Carnival recalls

Apr 10, 2026Kia Carnival Fuel Pipe Connection May Leakcritical
Jan 27, 2026Kia Instrument Panel Display May Failhigh
Jan 18, 2024Kia Carnival and Sportage: Roof Molding May Detachmedium
Mar 17, 2023Kia Carnival Tow Hitch Wiring Fire Riskcritical
Nov 19, 2021Kia Carnival Power Sliding Door May Open While Movinghigh
Apr 21, 2021Kia Carnival Fuel Rail May Leakcritical

Official notice

Component: STRUCTURE:BODY:DOOR
Summary: Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
Safety risk: A power sliding door that does not auto-reverse can close on an occupant, increasing the risk of injury.
Remedy: Dealers will update the power sliding door control module software, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC266.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.