Car Recall Tracker

Home › Kia › Sportage › 24V025000

Kia Carnival and Sportage: Roof Molding May Detach

NHTSA campaign 24V025000 · Reported Jan 18, 2024 · Kia America, Inc.

medium How serious is it? About this label

A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V025000
Reported to NHTSAJan 18, 2024
ManufacturerKia America, Inc.
Part affectedStructure:body:roof And Pillars
Vehicles covered5 model/year combinations, model years 2022–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The molding along the roof of these vehicles may come loose and fall off while driving. A piece of molding that detaches on the road can become a hazard for other drivers. Dealers will inspect the roof molding and either secure it or replace it, at no cost to owners.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included. 2. Contact your dealer, or call Kia customer service at 1-800-333-4542. 3. The inspection and any needed repair are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V025000. More in how recalls work.

Affected vehicles (5)

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Kia Sportage recalls

All 11 Sportage recalls

Official notice

Component
STRUCTURE:BODY:ROOF AND PILLARS
Summary
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Safety risk
A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.