Ram 1500 Rearview Camera Image May Not Display
medium How serious is it? About this label
A rearview camera that isn't working reduces how well the driver can see behind the truck, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 21V918000 |
|---|---|
| Reported to NHTSA | Nov 23, 2021 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Back Over Prevention:display Function |
| Vehicles covered | 1 model/year combination, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain 2021 Ram 1500 pickup trucks have a problem with a part called the Trailer Reverse Steering Control Module. This part may prevent the rearview camera image from showing up on the display when the truck is in reverse. Because of this, these trucks don't meet a federal safety standard covering rear visibility. Dealers will update the software in this module to fix the problem, free of charge.
What you should do
2. Contact a dealer, or FCA US customer service at 1-800-853-1403, to schedule a software update.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V918000. More in how recalls work.
Affected vehicles (1)
Who to contact
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Why Is My RAM Backup Camera Image Missing or Lingering? · all 12 RAM recalls in this area
Other RAM 1500 recalls
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- Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh
- Sep 11, 2025RAM 1500, 2500, 3500 Side Airbag Inflators May Rupturehigh
- May 8, 2025Ram 1500 Driver Air Bag May Not Deployhigh
- Jan 16, 2025Ram Trucks Side Airbag Inflator Can Rupturehigh
Official notice
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the TRSCM software. Interim owner notification letters were mailed on January 19, 2022. Owner notification letters were mailed on February 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y80. This recall was superseded by 23V-059.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.