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Audi Q5 and SQ5 water damage may cut power

NHTSA campaign 21V947000 · Reported Dec 8, 2021 · Volkswagen Group of America, Inc.

high How serious is it? About this label

If the gateway control module shuts down, engine power is suddenly reduced, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V947000
Reported to NHTSA	Dec 8, 2021
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Electrical System:body Control Module/bcm
Vehicles covered	8 model/year combinations, model years 2018–2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

This recall covers certain Audi Q5 Sportback, SQ5 Sportback, Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water getting in through a gap in the underbody seam, may reach the gateway control module and cause it to shut down.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact Audi customer service at 1-800-253-2834 to schedule the repair.
3. The repair (installing a protective cover and sealing the underbody seam) is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V947000. More in how recalls work.

Affected vehicles (8)

2018 Audi Q5
2018 Audi SQ5
2019 Audi Q5
2019 Audi SQ5
2020 Audi Q5
2020 Audi SQ5
2021 Audi Q5
2021 Audi SQ5

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi Electrical System Recalls Include Battery Fires and Power Loss · all 16 Audi recalls in this area

Other Audi Q5 recalls

Apr 24, 2026Audi Q5, SQ5 Seat Belts May Not Restrainhigh
May 7, 2025Audi Q5 Cylinder Head Cover Screws Can Loosencritical
Feb 12, 2025Audi Q5 High-Voltage Battery May Overheatcritical
Nov 27, 2024Audi Q5 Hybrid Battery May Overheat And Catch Firecritical
Apr 3, 2024Audi SUVs and A4 Allroad Risk Passenger Airbag Shutoffhigh
Dec 13, 2023Audi portable charging cables can overheat and cause firecritical

All 19 Q5 recalls

Official notice

Component: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Safety risk: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.