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Ford E-350 and E-450 vans may lose power steering suddenly

NHTSA campaign 22V089000 · Reported 2022-02-16 · Ford Motor Company

high How serious is it? About this label

A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

On these vans with dual rear wheels, the hose carrying power steering fluid may not be properly connected where it meets the brake booster unit. That connection can let go and the fluid can drain out all at once. With the fluid gone, the steering wheel becomes very hard to turn and the brakes take much more foot pressure to work. A dealer will inspect the connection and replace the power steering lines if needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your van is covered.
2. Contact your Ford dealer or Ford customer service at 1-866-436-7332 (recall 22S08) to schedule the inspection.
3. Inspection and any needed replacement of the power steering lines are free.

Affected vehicles (4)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Summary
Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid.
Safety risk
A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy
Dealers will inspect the connection between the power steering lines and the Hydroboost unit, and replace the power steering lines, as necessary, free of charge. Owner notification letters were mailed on March 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S08.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.