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Ford Edge rearview camera may show bad image

NHTSA campaign 22V151000 · Reported Mar 11, 2022 · Ford Motor Company

medium How serious is it? About this label

A blank or distorted camera image reduces the driver's view behind the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V151000
Reported to NHTSAMar 11, 2022
ManufacturerFord Motor Company
Part affectedBack Over Prevention:display Function
Vehicles covered2 model/year combinations, model years 2021–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer; this one can be delivered as an over-the-air software update

What's wrong, in plain English

A software glitch can make the backup camera screen go blank or show a distorted picture when the vehicle is put in reverse. This makes it harder for the driver to see what is behind the vehicle while backing up.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
Contact a Ford dealer (1-866-436-7332) to have the camera software updated, or wait for an over-the-air update.
The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V151000. More in how recalls work.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Edge recalls

All 20 Edge recalls

Official notice

Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Summary
Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
Safety risk
A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14. (over-the-air software update)

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.