Ram 3500 backup camera may not show an image
medium How serious is it? About this label
A rear camera that does not show a picture cuts down what the driver can see behind the truck, which the notice says increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 22V407000 |
|---|---|
| Reported to NHTSA | Jun 9, 2022 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Back Over Prevention:display Function |
| Vehicles covered | 1 model/year combination, model years 2022 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Chrysler is recalling certain 2022 Ram 1500 and 2500 pickups and 3500 cab chassis trucks. The software that runs the radio may keep the rear view camera picture from showing up on the screen. Because the rear view image does not appear, these trucks do not meet the federal rule for rear visibility. Dealers will reload the radio software at no cost to the owner.
What you should do
2. Contact a Ram dealer to schedule the software update, or call FCA US customer service at 1-800-853-1403 (recall number Z47).
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V407000. More in how recalls work.
Affected vehicles (1)
Who to contact
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Why Is My RAM Backup Camera Image Missing or Lingering? · all 12 RAM recalls in this area
Other RAM 3500 recalls
- Apr 9, 2026Ram Trucks Instrument Panel Display Failurehigh
- Feb 2, 2026Jeep And Ram Trailer Tow Module Failurehigh
- Dec 18, 2025Ram 3500, 5500 trucks: airbag and stability flawcritical
- Dec 1, 2025Ram 3500, 5500 Instrument Cluster Display Failurehigh
- Dec 1, 2025Ram 1500, 2500 and 3500 side airbag inflators may rupturehigh
- Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh
Official notice
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will reprogram the radio software, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z47.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.