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Audi Q7 and Q8 fuel pump may fail

NHTSA campaign 22V516000 · Reported Jul 20, 2022 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Fuel pump failure can cause an engine stall, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V516000
Reported to NHTSAJul 20, 2022
ManufacturerVolkswagen Group of America, Inc.
Part affectedFuel System, Gasoline:delivery:fuel Pump
Vehicles covered5 model/year combinations, model years 2019–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain Audi Q7 and Q8 SUVs because a component inside the fuel pump can break. When that happens, the fuel pump can fail.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact an Audi dealer at 1-800-253-2834 to schedule service.
3. The dealer will replace the fuel pump, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V516000. More in how recalls work.

Affected vehicles (5)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Audi Q7 recalls

All 18 Q7 recalls

Official notice

Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Safety risk
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.