Jeep, Ram Rearview Camera Image May Not Show
high How serious is it? About this label
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 22V638000 |
|---|---|
| Reported to NHTSA | Aug 25, 2022 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Back Over Prevention:display Function |
| Vehicles covered | 5 model/year combinations, model years 2020–2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
A software error in the radio may prevent the rearview camera image from displaying when a driver shifts into reverse. Without that image showing, the driver has less visibility of what is behind the vehicle. Because of this, these vehicles do not meet a federal safety standard for rear visibility.
What you should do
2. Contact a dealer to have the radio software updated; call FCA US customer service at 1-800-853-1403.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V638000. More in how recalls work.
Affected vehicles (5)
Who to contact
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Jeep Backup Camera Recalls Cover Missing and Lingering Images · all 11 Jeep recalls in this area
- Why Is My RAM Backup Camera Image Missing or Lingering? · all 12 RAM recalls in this area
Other RAM 1500 recalls
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- Dec 1, 2025Ram 1500, 2500 and 3500 side airbag inflators may rupturehigh
- Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh
- Sep 11, 2025RAM 1500, 2500, 3500 Side Airbag Inflators May Rupturehigh
- May 8, 2025Ram 1500 Driver Air Bag May Not Deployhigh
- Jan 16, 2025Ram Trucks Side Airbag Inflator Can Rupturehigh
Official notice
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.